Terms & Conditions Site COQLUCHE.FR

These general conditions of sale govern all relations between the company MADEIRA CONCEPT SAS, a company with capital of € 8,000 is headquartered A 90 rue Henri de Boissieu 01000 Bourg-en-Bresse, registered with the RCS Bourg-en -Bresse under number 803 366 012, VAT 61 803 366 012, hereinafter "Coqluche" and website customers www.coqluche.fr.

Email address of customer service: hello@coqluche.fr
Prior to any transaction, the customer acknowledges having read these terms and conditions and accepts them when it clicks the "Order" button.

Article 1: Special Conditions

The customer acknowledges having read, at the time of ordering, special conditions of sale stated on display (name, price, quantity, color, features, products, cost of benefits, type of product model, product quality) and expressly accept them without reservation.
The customer acknowledges having read and understood that the products displayed on the site www.coqluche.fr can not be taken as a reference, colors and shapes may vary.

Article 2: Validity of the order

The present offer on the www.coqluche.fr website is aimed exclusively at individuals whose order does not exceed 500 Euros, and have an address in one of the following countries: Belgium, Luxembourg, Germany, Netherlands, France, Monaco, Great Britain, Italy, Spain, Switzerland, Austria, Denmark, Ireland, Portugal, Finland, Sweden, Norway, Liechtenstein, Greece, Hungary, Iceland, Poland, Czech Republic, Slovakia, Slovenia, Bulgaria, Malta, Cyprus, Latvia, Lithuania, Romania, Estonia, Algeria, Albania, Bosnia and Herzegovina, Georgia, Moldova, Morocco, Russia, Tunisia, Turkey, Ukraine, Serbia, Croatia, Argentina, Australia, Bolivia, Chile, China, Colombia, Costa Rica, Ecuador, Hong Kong, Indonesia, India, Japan, Cambodia, Laos, Mexico, New Zealand, Peru, Paraguay, Uruguay, Venezuela, Singapore, Thailand, Taiwan, Vietnam, Philippines, Malaysia, United Araba Emirates, Canada, Egypt, Jordan, Lebanon, Libya, Madagascar, Qatar, Saudi Arabia, Israel, Senegal, USA, Ghana, South Africa, South Korea, Guadeloupe, Martinique, Reunion.

Article 3: Registration and confirmation of order

Coqluche confirm receipt of an order by an email entitled "Registering your order." The sale will be concluded, however, that from the confirmation of the order by Coqluche in an email entitled "Shipment of your order" which will be sent to the customer at the latest 1 month after registration of the order.

Coqluche reserves the right not to confirm an order for any reason whatsoever, relating in particular to the availability of products, a problem with the order received, abnormal control, a predictable problem concerning the delivery to be made, or litigation on a previous order. In this case, Coqluche inform the customer no later than 5 working days after registration of the order, and proceed immediately to the customer repayment.

In case of unavailability of one of a command, with the remainder of the order is dispatched.

Article 4: Price

Coqluche reserves the right to change prices at any time but is committed to applying the current rates that were displayed at the time of ordering, subject to availability on that date.


Article 5: Payment and security

Payment is made by credit card on a secure bank server or with Paypal.

The credit card details are encrypted using SSL (Secure Socket Layer) and never transmitted unencrypted over the network. Payment is made directly from the Credit Agricole. Coqluche has no access to these details, and do not keep them on its servers. If problems thank you to contact us at the following address: hello@coqluche.fr.
Article 6: Retention of title

The products remain the property until full payment Coqluche ordering.

Article 7: Terms and Delivery

A maximum period of one month after registration of the order may be required to ship the order, and balances out special operations and excluding pre-order. The ordered product is delivered by the postal circuit colissimo to the delivery address given by the customer except for free shipping from 90 euros purchase, this option offers a colissimo expedition or relay point Point Post Office closest to the address given by the customer at the time of ordering. For now, it is not possible the client to choose its withdrawal point. It will be automatically selected by Coqluche closest to the shipping address registered at the time of the order.

Deliveries in Corsica are performed only by DHL.
Participate in the shipment of the order costs are free for shipments in mainland France and Corsica from 90 euros. Below the purchase amount, shipping is charged at a flat rate of 6 euros TTC whatever the product. This delivery is ensured by Colissimo Poste directly to the shipping address recorded in the order.

Article 8: Right of withdrawal

A "Return Request" which details the procedure for the return of products is available in the "My Account" site www.coqluche.fr, allowing you to download the product sheet back to join with your parcel .

The customer has a period of fourteen days from the delivery of his order to return to Coqluche of goods delivered, provided that they are returned in their condition and packaging origins, and accompanied by the " Product card back "form.

If this period of fourteen calendar days expires on a Saturday, Sunday or a holiday or holiday, it is extended to the next working day.

The customer will be refunded the amount of the returned item, after receipt of the product by Coqluche, within 30 days, by bank transfer.
* Note that we do not offer exchange. Returns to sale items as well as applications for non-reimbursement due to our mistake or a defective product are the customer.
Article 9: Provisions of the law "and Freedoms"

Coqluche has made the declaration file containing personal data about customers www.coqluche.fr site with the Commission Nationale Informatique et Libertés, statement No. 1783323 in accordance with the Data Protection Act of 6 January 1978.
Under this law, the customer has a right of access, rectification or opposition on the collected personal data concerning him. These rights may be exercised online in the "My Account" or by email to hello@coqluche.fr.

Article 10: Intellectual Property

The customer agrees not to copy or download all or part of the site content www.coqluche.fr unless prior express authorization of Coqluche, which remains the sole owner of all intellectual property rights therein.

Article 11: Applicable law

These general conditions of sale are subject to French law.